Our Client, the National leader in their industry, is seeking a talented IT Operations Specialist to join their growing Platform Services Team in building and supporting a complex Windows Server Infrastructure. This is a full-time permanent opportunity based in the west-end Greater Toronto Area (GTA). We have worked extensively with this Client for 15+ years and have received excellent feedback from those candidates whom we have successfully placed. Please contact us to learn more.
Reporting to the Manager, Platform Services – Technical Services:
HERE'S HOW YOU'LL CONTRIBUTE:
Ability to support a variety of technologies, business departments and systems, and independently resolve problems and pro-actively communicate solutions
Remain current on IT issues by acquiring and maintaining knowledge of relevant products and initiatives
Research tools and processes to evaluate their usefulness to departmental and corporate needs
Support department policies by providing technically accurate solutions to end users within the provided guidelines
Enhance the quality and efficiency of the Technical Services team by participating in team projects and initiatives
Ensure the delivery, availability and provide subject matter technical expertise on infrastructure in support of project initiatives
Investigate and participate as a 2nd level SME in resolution of system problems to ensure maximum availability of the infrastructure and systems
Review, maintain and provide ongoing improvements to the general environment for all hardware and software
HERE'S WHAT YOU'LL BRING:
Minimum 5+ years demonstrated experience in administration of service call, incident and problem management tools
College diploma in Computer Systems Technology – Networking or Computer & Network, or similar; University Degree in Computer Science; or equivalent work experience
Experience in designing, deploying, hardening and supporting a Windows 2008R2 / Windows 2012R2 / Windows 2016 Servers and Domain including Active Directory, DNS, DHCP, File Services, Print Services, Group Policy, Certificate Authority
Proficiency with Microsoft Cloud technologies including Azure and M365
Proficiency with Microsoft SCCM & SCOM
Functional knowledge with Citrix, VMware, Exchange, SQL, PowerShell, Batch Scripting
ITIL Foundation Certification or additional certifications considered an asset
Strong interpersonal skills with the ability to communicate in English both verbally and in writing in a team environment
Able to work a flexible schedule of days, evenings and weekends as required
Excellent time management and problem-solving skills.
Ability to work effectively in a fast-paced, multi-task environment as a collaborative team member with ability to contribute to multiple projects and/or tasks with minimal supervision.
Independent, well-organized, self-starter and able to adapt to change
Good interpersonal skills with a natural ability to work with and support colleagues, ability to adapt to and work effectively with co-workers who have different styles and levels of technical knowledge
Positive, flexible, open-minded approach towards work assignments
We wish to thank all applicants for their interest and effort in applying for this position.
For a complete list of our current job openings, please visit our website at www.staffit.ca
Thank you for choosing Staff IT as your Information Technology Staffing Partner.